Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions govern your use of the Nolwiols website and engagement of our consulting services. By accessing this website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our website or services. These terms constitute a binding legal agreement between you and Nolwiols.

2. Definitions

In these Terms and Conditions:

• "Company," "We," "Us," "Our" refers to Nolwiols, a business consulting firm operating in Hong Kong
• "Client," "You," "Your" refers to the individual or organization engaging our services or using our website
• "Services" refers to consulting services including Tax Strategy Advisory, People Analytics & HR Strategy, and Conglomerate Strategy & Portfolio Optimization
• "Engagement" refers to the formal consulting project established by written agreement
• "Website" refers to the Nolwiols website and all associated pages

3. Service Description

Nolwiols provides professional business consulting services in the following areas:

• Tax Strategy Advisory: Tax planning and compliance consulting
• People Analytics & HR Strategy: Workforce analytics and HR consulting
• Conglomerate Strategy & Portfolio Optimization: Portfolio strategy and business unit assessment

Services are delivered based on specific engagement agreements that define scope, deliverables, timeline, and fees. The general information on this website does not constitute an offer to provide services.

Service availability may vary based on our capacity and the nature of your requirements. We reserve the right to decline engagements that fall outside our areas of expertise or create conflicts of interest.

4. Eligibility and Capacity

To engage our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Represent an organization with authority to engage consulting services
• Provide accurate and complete information during inquiries and engagements

If you are engaging our services on behalf of an organization, you warrant that you have the authority to bind that organization to these terms and any engagement agreements.

5. Engagement Process and Agreements

5.1 Initial Inquiry

Contact through our website constitutes an inquiry, not a commitment to engage services. We will respond to inquiries but are not obligated to accept every potential engagement.

5.2 Engagement Agreement

Formal engagements require a written agreement specifying:

• Scope of work and specific deliverables
• Timeline and key milestones
• Fees and payment terms
• Confidentiality provisions
• Termination conditions

5.3 Scope Changes

Any changes to engagement scope require written agreement from both parties before proceeding. Additional fees may apply for scope expansions.

6. Fees and Payment

6.1 Pricing Structure

Our services are priced on a project basis as specified in engagement agreements. Quoted prices are in Hong Kong Dollars (HKD) and include all work necessary to deliver the agreed scope.

6.2 Payment Terms

Standard payment terms are:

• 50% deposit upon engagement commencement
• 50% upon delivery of final deliverables

Alternative payment arrangements may be specified in individual engagement agreements.

6.3 Late Payment

Payments not received within 30 days of invoice date may incur late payment charges. We reserve the right to suspend services for non-payment until accounts are settled.

7. Client Responsibilities

To facilitate effective service delivery, clients are responsible for:

• Providing accurate and complete information as requested
• Granting timely access to relevant personnel and data
• Responding promptly to requests for clarification or additional information
• Maintaining confidentiality of proprietary consulting methodologies
• Making timely decisions on matters requiring client input
• Honoring payment obligations according to agreed terms

8. Intellectual Property

8.1 Company IP

All proprietary methodologies, frameworks, analytical models, and tools used in service delivery remain the intellectual property of Nolwiols. Clients receive a limited license to use deliverables for their internal business purposes.

8.2 Client Data

Clients retain all rights to their proprietary business information and data provided during engagements. We will not use client data beyond what is necessary to deliver agreed services.

8.3 Deliverables

Upon full payment, clients receive ownership of engagement-specific deliverables (reports, analyses, recommendations) while we retain rights to underlying methodologies and frameworks.

9. Confidentiality

Both parties agree to maintain the confidentiality of information shared during engagements. We will not disclose client information without consent except where required by law.

Confidentiality obligations continue for five years following engagement completion. Separate non-disclosure agreements may supplement these provisions for particularly sensitive engagements.

We may reference client names and general project descriptions in marketing materials unless specifically prohibited by agreement. Specific details of recommendations and findings remain confidential.

10. Disclaimers and Limitations

10.1 Professional Advice

Our consulting services provide strategic advice and recommendations based on information available during engagements. We are not legal advisors, certified public accountants, or financial product providers.

Clients should consult appropriate licensed professionals before implementing recommendations that require specialized expertise or regulatory approval.

10.2 No Guarantees

While we endeavor to provide high-quality advice, we cannot guarantee specific business outcomes from implementing our recommendations. Results depend on numerous factors outside our control including market conditions, management execution, and organizational capabilities.

10.3 Limitation of Liability

Our liability for any claims arising from service delivery is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, consequential, or special damages including lost profits or business opportunities.

11. Termination

11.1 Client Termination

Clients may terminate engagements with 14 days written notice. Termination fees are calculated based on work completed through termination date plus reasonable wind-down costs.

11.2 Company Termination

We may terminate engagements for material breach of agreement, non-payment, or circumstances that compromise our ability to deliver services effectively. In such cases, fees are calculated on a pro-rata basis for work completed.

11.3 Effect of Termination

Upon termination, we will deliver work completed to date. Confidentiality and intellectual property provisions survive termination.

12. Dispute Resolution

In the event of disputes arising from these terms or engagement agreements:

12.1 Informal Resolution

Parties agree to first attempt resolution through good faith negotiation. Either party may initiate this process by written notice to the other.

12.2 Mediation

If negotiation fails to resolve the dispute within 30 days, parties may agree to mediation through the Hong Kong International Arbitration Centre.

12.3 Arbitration

Disputes that cannot be resolved through negotiation or mediation will be settled by binding arbitration in Hong Kong under Hong Kong law. The arbitration will be conducted in English.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any legal proceedings arising from these terms will be subject to the exclusive jurisdiction of Hong Kong courts.

This choice of law does not affect your statutory rights as a consumer under Hong Kong law.

14. General Provisions

14.1 Entire Agreement

These terms, together with specific engagement agreements, constitute the entire agreement between parties regarding the subject matter. They supersede all prior discussions and understandings.

14.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision of these terms.

14.4 Assignment

You may not assign or transfer these terms or any engagement agreement without our prior written consent. We may assign our rights with notice to you.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date.

For existing engagements, the terms in effect at engagement commencement will govern unless both parties agree to amendments in writing.

Continued use of our website after changes constitutes acceptance of modified terms.

16. Contact Information

For questions regarding these Terms and Conditions, please contact: